Brian Shannon, Senior Vice President Strategy and Operations Americas, Serrala

With his extensive knowledge in the areas of thought leadership, process design, project management, and SAP consulting, Brian is a true expert when it comes to DSO and DPO optimization. Brian has held many C-level positions in the past, including Chief Operating Officer, Chief Strategy Officer. He has also served in other leadership positions including national credit manager, international finance manager and financial strategist. Brian holds a degree in Political Science from the University of Manitoba, and an MBA in International Finance from the University of South Florida. He is a sought-after speaker on the topics of business process optimization and digital transformation.

Marko Kling, Vice President Solution Architecture, Serrala

In this role, Marko is responsible for the pre-sales processes across all Serrala entities and together with his team, he drives the conversations between prospects and clients and Serrala to find the best technical solutions for our customers. Marko joined Serrala initially as a consultant for payments solutions in the beginning of 2008 and has since then taken over extensive responsibilities particularly around O2C and P2P solutions by managing and conducting more than 100 projects and assessments with multiple customers around the world. Based on his experience, he is a true expert when it comes to DSO and DPO optimization.

Paul Miseré, Senior Director Treasury, Medtronic

Paul Miseré is with Medtronic for the last 19 years and has a track record in various regional M&A deals, divestitures, legal entity integrations & SAP deployments. He also has a broad experience in shared services, ranging from reconciling cash, month-end closing, intercompany, fixed assets, cash application and credit management.

John Murray, Director Americas Enterprise Excellence & Business Transformation, Medtronic

John is with Medtronic for 24 years in a variety of roles, in manufacturing finance, sales finance and corporate finance.  In 2016 he moved into Enterprise Excellence with a focus on business and function transformation. He works with with leaders to transform their organization, deliver efficiency in operations, reduce lead times to deliver and improve the cost of ownership.

Mark Harrison, Founder & CEO, Callisto Grand (formerly ACCEE)

Mark Harrison founded Callisto Grand which is the Association of Credit for Central and Eastern Europe (CEE) representing more than 2,000 Order-to-Cash professionals across the CEE region. He has been in Credit Management (Order to Cash) for 35 years. His career experience spans a range of industries across EMEA and includes the transition and development of successful Order to Cash functions in the Shared Services sector in Central Europe. Mark holds a BA (Honours) degree in Credit Management from the University of West London, is a Fellow of the UK CICM and is Catalyst level in Lean / Six Sigma methodology.

Nils Strachanowski, Solution Success Director Order-to-Cash, Serrala

As Solution Success Director Nils is responsible for ensuring the success of the order-to-cash solutions, particularly in the area of cash application, of Serrala. Prior to this position he worked as Senior Solution Architect for Serrala. To date, he has supported over 100 customers and has implemented successful client projects across the entire EMEA region. He regularly writes articles for finance and treasury magazines and is an experienced speaker.

Andy Büch, Director Solution Success, Serrala

As Director Solution Success, Andy is responsible for the subject areas Credit Management, Collections, and Compliance at Serrala. Previously, he was a Senior Solution Architect and a Business Development Manager and responsible for establishing and expanding partnerships with numerous companies in the credit agency, credit insurance, and consulting area. He has been working in the risk and receivables sector for 14 years and started working with SAP in 1995. In his career, he has supported more than 100 projects as a project manager, solution architect, developer, and consultant; across different industries. He holds a degree in mathematics from the University of Applied Sciences, Berlin.

Bart de Vries, Director Operations EBPP & RTP, Serrala

Bart is responsible for the successful delivery of the request to pay and e-billing solutions for existing and new customers. Bart has a long history working in the financial sector in Amsterdam and Hong Kong at various leading financial institutions, including ABN AMRO, RBS and NIBC. Bart holds a BA from Middlebury College and an MBA from Cornell University.

Anastasios Psarros, Global Process Manager, Swarovski

Anastasios Psarros joined Swarovski in 2014 working in the area of Credit Management. When company shortly later built its own inhouse shared-service centers. Supporting the transition of shared services as an implementation manager he joined the global process management team since 2017 and has currently the key focus in the Order to Cash stream. Since, 2019 as a Project Leader for the Fs2 AutoBank tool his key focus is the standardization, modernization of the technology and increase of automation rates we can achieve with AutoBank. He was updating Fs2 AutoBank regularly again and came back to Swarovski’s initial AutoBank FTE project savings target.

Ludo Theunissen, President, FECMA, President of the Instituut voor Kredietmanagement (IvKM)

Ludo Theunissen holds degrees in engineering (Ghent University) and Management (Vlerick Business School). In his career he combined academic and business assignments. He has worked for large multinational organizations (Volkswagen, Unisys) as well as for SME’s in Belgium and abroad. He is founder and president of the Instituut voor Kredietmanagement, the Belgian association for Credit managers, and currently president of FECMA. He has been active as a professor at Ghent University and at Vlerick Business School, Antwerp Management School and the Belgian Royal Military Academy. He is active as a consultant and lecturer in different countries on topics such as Financial Statement Analysis, Credit Management, Investment analysis.

Bart de Vries, Director Operations EBPP & RTP, Serrala

Bart is responsible for the successful delivery of the request to pay and e-billing solutions for existing and new customers. Bart has a long history working in the financial sector in Amsterdam and Hong Kong at various leading financial institutions, including ABN AMRO, RBS and NIBC. Bart holds a BA from Middlebury College and an MBA from Cornell University.

Bart de Vries, Director Operations EBPP & RTP, Serrala

Bart is responsible for the successful delivery of the request to pay and e-billing solutions for existing and new customers. Bart has a long history working in the financial sector in Amsterdam and Hong Kong at various leading financial institutions, including ABN AMRO, RBS and NIBC. Bart holds a BA from Middlebury College and an MBA from Cornell University.